Pandemic Unemployment Assistance (PUA) Claim Filing System
The Arkansas Division of Workforce Services has announced that the Pandemic Unemployment Assistance (PUA) claim filing system for workers who have lost employment due to COVID-19 is now available.
Pandemic Unemployment Assistance (PUA) is a program under the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020 that provides temporary income to eligible individuals who became unemployed as a result of the novel COVID-19 pandemic and are either self-employed, do not have sufficient work history to be eligible for a claim, or have exhausted other forms of unemployment insurance benefits. It is funded by the federal government, not by state unemployment taxes paid by employers.
Filing is available online 7 days a week between 6 a.m. and 6 p.m. Click here to file online: pua.arkansas.gov/home
To qualify for greater than the minimum PUA weekly benefit amount of $133, you will need to provide proof of wages and earning information for 2019, which may include:
• 2019 Federal Tax Return • 1099 Forms for 2019 - Miscellaneous Income • W-2 Form for 2019
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Thank you so much for your recent emails and calls. I too am deeply concerned with the spread of the COVID-19 virus. We are experiencing a crisis our nation has never dealt with before. Many of you have asked for information on how to apply for unemployment during this crisis. Below you will find a link to the Arkansas Division of Workforce Services (ADWS) website and phone numbers. Over the past two weeks, ADWS has experienced unemployment claims at a rate never seen before. The fastest way to apply for unemployment is by applying online. If you have problems applying online there are two phone numbers for additional assistance. Please keep in mind that they are receiving an extremely high volume of calls and it may take several attempts to reach an agent.
Unemployment Insurance and COVID-19 Special Instructions